SUMMARY

• Electronic Health Records and Practice Management Applications – Deployment, Management, and Support. EPIC, ALLSCRIPTS, CERNER, eClinicalWorks.
• Evaluation of Medical Practices to determine appropriate EHR/EMR solution.
• Evaluation of Medical Applications to determine compatibility with existing technology and future needs.
• Customization of Electronic Applications to suit the needs of client practices.
• Build and design workflow for health care professionals.
• Develop protocols for Hospital and private Practice management.
• Train Health Care Professionals in use of new technology and workflows
• Merger, Acquisition, and Integration of large Medical Practices with Hospital Systems.
• Multiple modalities in the healthcare environment includes storage management and interoperability between platforms.
• Electronic Document Digitizing and Document management.
• Develop strategy for digitizing paper documents.
• Template building and use of alternate methods in patient charting and documentation
• Provide web access to patient data via remote and mobile devices.
• Utilize mobile device technology to manage patient care.
• Meaningful use criteria and HIPAA regulations
• Purchase equipment and train staff to scan, queue, and manage documents in electronic application.
• Diagnostic/Medical Hardware and Software. Modalities-DICOM, PACS,
• Diagnostic systems and applications management and support
• Servers and Client Administration, Maintenance, Repair
• Windows and Server Operating Systems, Microsoft Office/Business products. MSQL
• Active Directory, User Account Management, Terminal service.
• Exchange Server Installation, Configuration, and Administration and E-Mail Support
• Citrix Presentation Server Installation, Configuration, and Administration
• System Security, Group Policy & Resource Monitoring
• Security Administration-Antivirus, Spam Filtering, Multifactor Authentication.
• Backup, Restoration and Disaster Recovery
• Patch Management, Hardware and Software Rollouts, Upgrades
• Network Printers, Copiers, Fax Servers, Scanners
• VOIP Telephone Switch and Voicemail Management and Administration
• LANs – TCP/IP, DHCP, DNS, Switches, Network Connectivity
• WANs – MPLS, T1s, METRO-E, Fiber, VPN Access, and Administration
• Website Content Management and FTP support

ACHIEVEMENTS

• Expert level competency in clinical applications and broad system-level expertise across multiple computing platforms and technologies.
• Understanding of core business practices and the customers supported by Information Technology
• Strategic and tactical planning for IT infrastructure, as well as day-to-day operation and administration of EMR, LAN, VOIP telephone systems & other related IT functions.
• Successfully converted a Medical Practice of 14 Physician, 5 locations, 800 daily appointments, and a 30,000 active patient base, to an Electronic Paperless Environment – Misys Allscripts EMR.
• Project Manager for converting Medical Practice from legacy EMR to accredited EMR/EHR to meet meaningful use criteria.
• Oversee the acquisition of a large Medical Practice by a major Hospital and ensure IT infrastructure is functional.
• Start up several new Healthcare locations and provide all IT needs.
• Evaluated and recommended new diagnostic equipment, hardware, operating systems, and software products.
• Negotiate with vendors for acquisition of EHRs, System Applications, and Diagnostic Systems with contractual obligations to provide maintenance and support. Managed contracts with vendors, capitalizing on support & service agreements.
• Setup Diagnostic systems to communicate with EMR applications. Systems include but not limited to Nuclear Medicine Imaging, PET Imaging, CT/MRI, Holter Systems, ECG devices, Ultrasound, Arrhythmia-Pacemakers and Defibrillators devices.
• Implement transcription hardware and services.
• Collaborated with EMR vendor and developers to design EMR applications for deployment to Medical Practices
• Provide expert advice to Physicians on purchase of EMR systems that best suit the needs of their specialty.
• Proficient in all aspects of Information Technology, including systems administration, desktop support, network security, IT management, Exchange Server email support, VOIP phone and voicemail server, web & ftp server.
• Managed over 500 workstations & 10 servers. Worked with CEO Board of Directors to evaluate technical impact of job functions. Implemented over-haul of network infrastructure, providing security & backup resources.
• Custom-build new servers to determine architecture, operating system, software, and hardware/software for upgrade and compatibility with new applications.
• Resolved hardware, software, network, application, group policy, AD, access, file share, VPN, connectivity issues. Ensured continuity of service to user and optimal server efficiency
• Organized meetings with staff to discuss & implement new protocols for daily operations.
• Upgrade network bandwidth, circuits and hardware.
• Provide access to office resources, clinical data, and EMR application via internet and mobile devices.
• Setup Network Domains, Configure Domain server, DNS server, Microsoft Exchange Server